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To place an order, please call our sales department at 877-646-8748
1. Delivery Time and Address
a. Time to Process Your Order.- In most cases, an order for stock items will be processed and shipped within 5 business days (excludes weekends and holidays) of our receipt of your completed order. Custom orders take longer because we have to personalize them, and in most cases, a custom order will be processed and shipped within 8 days of our receipt of your order.
b. When you will receive your Order. - Our factory is located on the East Coast. So once your order is shipped, you should allow 2 to 3 days for delivery, depending on whether you live on the East or West coast. You may track your order from our website.
c. Orders shipped only to street addresses. For security and other reasons, we cannot ship to a post office box. All shipments require a street address, which must be provided at the time you place your order. If your order has to be reshipped because it was refused or unclaimed, unfortunately, we must charge you the additional shipping costs.
2. Costs and method of shipment.
a. The cost for shipping, handling, and freight. We offer the following rates for shipping, handling and freight for orders shipping only in the contiguous 48 states:
|Product Ordered||Shipping & Handling|
|1 to 3 products||$ 6.99|
|4 or 5 products||$ 8.99|
|6 or 7 products||$ 9.99|
|8 or 9 products||$ 10.99|
If your purchase exceeds the amount reflected in the above chart, call Customer Service at 1-877-646-8748 for a quote on the Shipping and Handling charges.
b. Method of Shipment: We reserve the right to ship your product by a postal carrier of our choice. Ordinarily, your purchase will be shipped Priority, via the United States Postal Service.
c. Overnight Shipping: Overnight shipping is available for an additional $25 per order.
i. Stock Items: You must place your order before noon in order for it to ship on the next business day.
ii. Personalized Candies: You must allow five 8 hour business days for the production of personalized candies. Then your order can be shipped overnight for an additional $25.